Terms of service


1. General Terms
These terms regulate the provision of BaseKit’s website creation service (the “Service”). Your use of the Service is subject to these Terms and Conditions (“T&Cs”). BaseKit reserves the right to update and change the Terms and Conditions from time to time without notice or acceptance by you. By using the Service, you signify your irrevocable acceptance of these Terms and Conditions.

2. Website creation service (the “Service”)
The Service is web-based and allows users that register for an account on the Service to create and update an online website on BaseKit.com. Once the user has registered its account with BaseKit a website can be created and deployed in BaseKit. Unless explicitly stated otherwise, any new features that enhance the current Service, including the release of new BaseKit tools and resources, shall be subject to the T&Cs.

You acknowledge that BaseKit may establish general practices and limits concerning use of the Service and may modify such practices and limits from time to time without notice to you.

BaseKit reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice at any time.

3. Registration to the Service
To Register for the Service you must provide BaseKit with a valid email address and then choose a password. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to;

In consideration of use of the Service, you agree to:

Website creation rules
You understand that all information, data, text, software, music, sound, photographs, graphics, video, messages, goods, products, services or other materials (“Content”) are the sole responsibility of the person from which such Content originated. You, and not BaseKit are entirely responsible for all Content that you upload, post, transmit or otherwise make available via the Service. BaseKit does not control the Content posted via the Service and, as such, does not guarantee the accuracy, integrity or quality of such Content.

You understand that by using the Service, you may be exposed to Content that is offensive, indecent or objectionable. Under no circumstances will BaseKit be liable in any way for any Content, including, but not limited to, for any errors or omissions in any Content, or for any loss or damage of any kind incurred as a result of the use of any Content posted, transmitted or otherwise made available via the Service. You acknowledge that BaseKit does not pre-screen Content, but that BaseKit shall have the right (but not the obligation) in their sole discretion to refuse, move or delete any Content that is available via the Service. Without limiting the foregoing, BaseKit shall have the right to remove any Content that violates the T&Cs or is otherwise objectionable in BaseKit’s sole discretion. You agree that you must evaluate, and bear all risks associated with, the use of any Content, including any reliance on the accuracy, completeness, or usefulness of such Content.

You acknowledge and agree that BaseKit may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to:

  1. comply with legal process;
  2. enforce the Terms and Conditions;
  3. respond to claims that any Content violates the rights of third-parties; or
  4. protect the rights, property, or personal safety of BaseKit, its users and the public.

Should Content be found or reported to be in violation with, but not limited to, the following terms, it will be in BaseKit’s sole discretion as to what action should be taken.

You agree that you will not:

  1. upload, post, transmit or otherwise make available any Content that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, invasive of another’s privacy (up to, but not excluding any address, email, phone number, or any other contact information without the written consent of the owner of such information), hateful, or racially, ethnically or otherwise objectionable;
  2. harm minors in any way;
  3. impersonate any person or entity, including, but not limited to, a BaseKit official, forum leader, guide or host, or falsely state or otherwise misrepresent your affiliation with a person or entity;
  4. forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted through the Service;
  5. upload, post or otherwise transmit any Content that you do not have a right to transmit under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
  6. upload, post or otherwise transmit any Content that infringes any patent, trademark, trade secret, copyright, rights of privacy or publicity, or other proprietary rights of any party;
  7. upload, post, or transmit unsolicited commercial email or “spam”. This includes unethical marketing, advertising, or any other practice that is in any way connected with “spam”, such as (a) sending mass email to recipients who haven’t requested email from you or with a fake return address, (b) promoting a site with inappropriate links, titles, descriptions, or (c) promoting your site by posting multiple submissions in public forums that are identical;
  8. upload, post or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
  9. interfere with or disrupt the Service or servers or networks connected to the Service, or disobey any requirements, procedures, policies or regulations of networks connected to the Service;
  10. intentionally or unintentionally violate any applicable local, national or international law,
  11. “stalk” or otherwise harass another;
  12. promote or provide instructional information about illegal activities, promote physical harm or injury against any group or individual, or promote any act of cruelty to animals. This may include, without limitation, providing instructions on how to assemble bombs, grenades and other weapons or incendiary devices;
  13. offer for sale or sell any item, good or service that (a) violates any applicable local, national or international law,, (b) you do not have full power and authority under all relevant laws and regulations to offer and sell, including all necessary licenses and authorizations, or (c) BaseKit determines, in its sole discretion, is inappropriate for sale through the Service provided by BaseKit;
  14. use the Service as a forwarding service to another website;
  15. solicit passwords or personal identifying information for commercial or unlawful purposes from other users;
  16. exceed the scope of the Service that you have signed up for; for example, accessing and using the tools that you do not have a right to use, or deleting, adding to, or otherwise changing other peoples comments or content;
  17. make any automated use of the system. If any user is reported to be in violation with the letter or spirit of these terms, BaseKit retains the right to terminate such account at any time without further warning.

5. Subscription fees and Payments
Once the website is created on BaseKit and published the user will be prompted to accept the payment of Fees. The Fees are payable to BaseKit subject to the following conditions:

Fees payable monthly or yearly will be paid in advance and will not be refundable in whole or part if the Service is terminated during the period to which the payment relates; any set up fee will (unless stated to be included within later payments) be payable immediately; Fees will become payable if the Client exceeds agreed or stipulated bandwidth use levels.

All Fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties. You agree to pay for any such taxes that might be applicable to your use of the Service and payments made by you herein. Subscription fees for “Unlimited” services are subject to fair usage. BaseKit reserves the right to cease services without notice for any users violating fair usage policies. This includes:

Using the service purely as a file storage and/or hosting service Remotely accessing the service using automated methods Serving copyrighted or other content of an illegal nature

Users who are regularly exceeding high usage thresholds will have their account and service fees subject to review. BaseKit services will not be unduly witheld, but BaseKit reserves the right to increase any individual users’ pricing to cover minimum storage and bandwidth costs associated with any particular site.

For reference, current high usage thresholds are 30GB of storage and 2TB bandwidth.

The final choice of whether an account is in violation of any of these policies is at the sole discretion of BaseKit Platform.

6. Termination of the Service
If you cancel the Service, your cancellation will take effect immediately. After cancellation, you will no longer have access to your website and all information contained therein may be deleted by BaseKit. BaseKit accepts no liability for such deleted information or content. If you have purchased or were provided as part of your subscription package one or multiple domain names you will not be able to cancel the Service until a minimum period of sixty days from the last confirmation date of any successful domain registrations associated with your Account. Early termination within this 60 day period may be subject to an early termination fee based upon the number of domain names associated with your Account and the length of your subscription.

You agree BaseKit, in its sole discretion, may terminate your password, and/or account, and remove and discard any Content within the Service, for any reason, including and without limitation, the lack of use, or if BaseKit believes that you have violated or acted inconsistently with the letter or spirit of the T&Cs.. BaseKit may also in its sole discretion and at any time, discontinue providing the Service, or any part thereof, with or without notice. You agree that any termination of your access to the Service under any provision of this T&Cs may be effected without prior notice, and acknowledge and agree that BaseKit may immediately deactivate or delete your web site, as applicable, and all related information and files. BaseKit reserves the right to bar any further access to such files or the Service. You agree that BaseKit shall not be liable to you or any third-party for any termination of your access to the Service.

7. Websites created and Content submitted
By submitting Content to BaseKit for the creation of a website in BaseKit, you grant BaseKit a world-wide, royalty-free, and non-exclusive license to reproduce, modify, adapt and publish the Content within the BaseKit platform. This license exists only for as long as you continue to be a BaseKit customer and shall be terminated at the time your website is terminated.

You acknowledge that BaseKit does not pre-screen Content, but that BaseKit shall have the right (but not the obligation) in their sole discretion to refuse or remove any Content that is available via the Service. Without limiting the foregoing, BaseKit shall have the right to remove any Content that violates the T&Cs or is otherwise objectionable. You agree that you must evaluate, and bear all risks associated with, the use of any Content, including any reliance on the accuracy, completeness, or usefulness of such Content.

8. Indemnity
You agree to indemnify and hold BaseKit, and its subsidiaries, affiliates, officers, director’s, agents, co-branders or other partners, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your Content, your use of the Service, your Guests activities, your connection to the Service, your violation of the T&Cs, or your violation of any rights of another, whether you are a registered user or not. The user is solely responsible for his or her actions when using the Service, including, but not limited to, costs incurred for Internet access.

9. BaseKit Intellectual Property Rights
You acknowledge and agree that the Service and any necessary software used in connection with the Service (“Software”) contains proprietary and confidential information that is protected by applicable intellectual property and other laws. You further acknowledge and agree that Content contained in information presented to you through the Service is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws. Except as expressly authorized by BaseKit, you agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the Service or the Software, in whole or in part.

BaseKit does not want to receive confidential or proprietary information from you through the Service or by email. Unless otherwise agreed in writing by an authorized BaseKit representative, any material, information or idea you transmit to BaseKit by any means may be disseminated or used by BaseKit or its affiliates without compensation or liability to you for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products.

10. Disclaimer of warranties
You expressly understand and agree that:

  1. Your use of the service is at your sole risk. the service is provided on an “as is” and “as available” basis. basekit expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement.
  2. Basekit will make reasonable efforts to maintain the service, however, basekit is not responsible for any damage, loss of data, customer information or vendor data, revenue, or other harm to business arising out of delays, misdelivery or nondelivery of information, restriction or loss of access, bugs or other errors, unauthorized use due to your sharing of access to the service, or other interaction with the service. basekit does not warrant that (i) the service will meet your specific requirements, (ii) the service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and (v) any errors in the software will be corrected.
  3. Any material downloaded or otherwise obtained through the use of the service is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material.
  4. No advice or information, whether oral or written, obtained through or from the service shall create any warranty not expressly stated in the TOS.

11. Limitations of Liability
You expressly understand and agree that basekit shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses, resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; or (v) any other matter relating to the service.

12. General
Notices to you may be made via either email or regular mail. The Service may also provide notices of changes to the T&Cs or other matters by displaying notices or links to notices to you generally on the Service. The T&Cs and the relationship between you and BaseKit shall be governed by the laws of the United Kingdom.

The T&Cs constitutes the entire agreement between you and BaseKit and govern your use of the Service, superseding any prior agreements between you and BaseKit (including, but not limited to, any prior versions of the T&Cs). You also may be subject to additional terms and conditions that may apply when you use affiliate or other BaseKit services, third-party content or third-party software. If any provision of the T&Cs or incorporated documents are found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the T&Cs remain in full force and effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Service or the T&Cs must be filed within one (1) year after such claim or cause of action arose or be forever barred. The section titles in the T&Cs are for convenience only and have no legal or contractual effect.

13. Domains
Domains that have been registered by Basekit on behalf of an Account holder can be can be transferred to another Registrar subject to the following exclusions determined by the Internet Corporation for Assigned Names and Numbers (ICANN):

Instances when the requested change of Registrar may not be denied include, but are not limited to:

Domain names cannot be transferred outside of your Account whilst you are within the 60 day minimum term for domain registration regardless of whether your domain names have been purchased or been granted as part of your package.

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Privacy Policy

  KitStart is a brand name owned by BaseKit Platform Ltd. This privacy policy sets out how we use and protect any information that you provide to BaseKit when you use the KitStart app or any other websites hosted by BaseKit. We are committed to ensuring that your privacy is protected. Any personal information you provide when using our products or services will only be used in accordance with this policy. We may change this policy from time to time by updating this page. We will inform you of any changes made to this policy directly using the email address registered when you set up a KitStart account. You should check this page to ensure that you are happy with any changes. This policy is effective from January 2023. What information do we collect? As a minimum, we require the following information in order for you to register for a free two week trial account with KitStart:
  • Your first name and last name
  • Your email address
  • A password
Should you wish to upgrade your free two week trial account to a paid Start Simple or Start Premium account you will need to provide additional information, including:
  • Your full postal address including your postcode / zip code
  • Payment card details

We use third party providers for all card payments so we do not store your postal address or payment card details in our database at any time.

We’re not able to take responsibility for any information that you submit (for example via contact forms) via websites created and published by KitStart users.

How we use the information you provide

The information that we collect and store about you is primarily used to enable us to provide you with products and services related to KitStart. However, we may also use your information:

  1. To help us improve our products and services
  2. To send you email communications about special offers, news, hints and tips, product updates or other information which we think you may find helpful
  3. To contact you for product and market research purposes

Note that we will only use your information as described in points 2 and 3 above when you have explicitly opted in to receive such communications. You may opt out of these communications at any time by clicking the Unsubscribe link in any email or by sending a request to support@basekit.com.

Storing your personal data

We store the data we collect on secure servers in data centres located in Europe. Any data we store is only accessible directly by a small number of authorised staff.

We may use third party suppliers to provide services such as payment card processing. These parties may store your data in locations outside of the EEA. We carefully review each supplier to ensure they handle data in line with this policy.

We use a customer management and billing system called Upmind. To discover more about Upmind, how and why they collect, store, use and share personal data, please view the Upmind Privacy Policy here. The privacy policy will also detail your rights in relation to your personal information, and how to contact Upmind and supervisory authorities in the event that you have a complaint.

We will store your data for as long as you have an active account, whether it is a free account or a paid account. For all dormant accounts, we keep data for up to 5 years after which it is securely deleted.


We are committed to ensuring that your information is completely secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial processes to secure and safeguard the data we collect and store.

The transmission of information via the internet is not completely secure and we cannot guarantee the security of data sent to us electronically. The transmission of data is entirely at your own risk.

How we use cookies

A cookie is a small file which allows websites and apps to identify individual users and store information about each user’s preferences. A cookie does not give access to any more information than a user chooses to provide. We use cookies:

  • To identify users and provide personalised content and features
  • To identify the content and features that are being used by the user

The third party suppliers that we work with may also use cookies for similar purposes. We carefully review each supplier to ensure they handle data in line with this policy.

You may choose to enable or disable cookies. Most web browsers automatically enable cookies, but you can usually modify a browser’s settings to disable cookies if you prefer. If you disable cookies you will not be able to use our apps and you may not be able to take full advantage of our websites.

Disclosing your information

We may disclose your information to third party suppliers that we work with to provide our products and services. We carefully review each supplier to ensure they handle data in line with this policy.

We may also disclose your information where we are required to do so by law.

Controlling your personal information 

You may choose to restrict the collection or use of your personal information in the following ways:

  1. When registering your account with KitStart, you may opt in to receive promotional email communications.
  2. If you receive a promotional email, you may opt out by clicking the Unsubscribe link at the bottom of the email.
  3. At any time you can opt out of promotional email communications by sending a request to support@basekit.com.
  4. If you would like us to delete all the information we have collected about you, send a request to support@basekit.com.
  5. If you would like to otherwise restrict the use of the information we have collected about you, send a request to support@basekit.com.

Should you wish to access the information we hold about you, please send a request to support@basekit.com.

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